Q-
Where can I find you beside the Internet?
A-
In the PUB 
!! We rely mainly on the Internet with well over 80 000 Visitors
a month ( Over half a million hits a month), you can also
find us in several travel agents around the world, Embassies,
The YELLOW PAGES ,Talking pages, (under booking agents &
Hotels and INNS), SKY Digital InteractiveTravel books like
LET'S GO, and magazines like TNT & South2North,
also In-flight Magazines like LONDONZOK ( Japanese
magazine distributed on Japanese and Singapore Airlines).
Listed with Top IT, teaching, nursing, Accountancy, Legal
agencies as one of the best Accommodation company for working
travellers
Q-
What type of payment do you accept?
A-
We accept Cash, Travellers
cheques in Pounds, Bankers Draft, Money Order, VISA, MASTERCARD,
AMERICAN EXPRESS, some debit cards like VISA DELTA, SWITCH,
SOLO and JCB. We can also accept Company Cheques and
personal cheques providing payment is done 21 days before
its due( Please discuss it with the booking manager). We
do not accept magic beans, as we have been bitten in the past...
Q-
One week stay. Does this mean 7 nights or 5 nights like
some hotels in Paris?
A-
7( Seven) nights. 1,2,3,4,5,6,7
Q-
How do I make a booking?
A-
There are many ways to book,
Secure sever, telephone, Fax, money Order, .etc
Q-
Are you available to show me the flat sometimes next week?
A-
Yes, you can view the flat
before booking, just call us the day before to arrange viewing
time, we are available 7 days a week. Our rooms are all newly
decorated, extremely clean and everybody loves them.
Q-
Do I need to pay money upfront?
A-
Depending on the type of
accommodation you request, the minimum non refundable deposit
would be 10 pounds. And no, we don't accept first born children
as a deposit...
Q-
I heard that London is divided into ZONES, can you explain
to me how this work?
A-
Click
here to go to the a map we have designed this map
to explain to you exactly the Zones
Q-
London is divided into POST CODES, can you explain to me how
this work?
A-
Click
here to go to the a map This will explain to you
the Post Codes
Q-
What is your cancellation policy?
A-
Unless stated otherwise on
your reservation the minimum will be 7 days for rooms,
Rooms & Studios, for Hotels cancellation please see the
Hotel and Bed and Breakfast faq section.
Q-
I am arriving very late about midnight or even later if the
plane is late but don't want to book in a hotel?
A-
We will be happy to book
you in one of the Hostels not far from our Studios for the
first night, and then come the next day at 11 am to our Studios.
Q-
How do I Pay?
A-
In Most cases, balance is
due on arrival. you will get more information on your
confirmation e-mail.
Q-
What is check out time?
A-
Check out time is 10:30 AM
Q-
What is check in time?
A-
Because check out time is
10:30, the check in time is 12:00, that give us time to get
the rooms ready.
Q-
I am arriving around 8am, can I have my room that early?
A-
To access the room that early,
you will need to book it from the day before, so It will be
kept empty.
Q-
I am arriving at the airport at 8pm, and I can be at the
station 10pm - can I get picked up using your service?
A-
This service is only available
between 9am and 5pm usually. If you do have a late arrival,
we may be able to work something out, otherwise we can book
you into a hostel with 24hour reception for the night, then
you can have breakfast and meet us the next morning.
Q-
I am arriving next week for the weekend with 12 of my friends,
would you have a 12 beds in a dorm?
A-
We don't do dorm rooms, but
we can book you in a hostel
which does.
Q-
Do I have to pay a bond/deposit ( Damage deposit) when
I arrive to the accommodation?
A-
When you arrive ,we take
a print out of your card which will be destroyed afterwards,
If you don't have one it would be a good idea to apply for
one. You can also make
a booking with your boyfriend/girlfriend or parents credit
card, providing you supply their full name, address and phone
number. Asking their permission would be a good idea!
If
you don't have a credit card, e-mail us and we would do our
best to help you out..
Q-
Does the fridge have a freezer section?
A-
Some do. Because it is so
important to have a freezer in London. London is so
hot!!! you will be needing ice cubes every five minutes...
Q-What
are the room dimensions of the single en-suite?
A-
4m x 4.5m.
Q-
How many blankets/sheets/Towels are provided?
A-
As many as you need.
Q-
What does the service charge constitute?
A-
Service charge is what you
pay when you are renting a flat, not a house. It is usually
around £65 per month. When staying with us, we cover it for
you.
Q-
How often are the rooms cleaned/sheets & blankets changed,
and is there a separate charge?
A-
Rooms are cleaned before
you check in. The rooms are also checked by one of our managers,
before you move in. You get the clean linen and then
it is up to you to clean the linen during your weekly laundry.
Cleaners clean the common areas, they do not have access
to private rooms. You are required to clean up after yourself
every time you use the kitchen or the bathroom.
Q-
Are the ironing facilities communal? If
so, what is the charge if any, to use the iron/ironing board?
A-
Iron facilities are communal
and FREE! Yes, it is part of the service.
Q-
Are the showers in the single en-suite rooms coin operated?
A-
No, nothing is coin operated,
except my brain of course!!
Q-
What type of heating is used in the rooms? e.g. oil, electric,
gas?
A-
Gas central heating, supplied
by British Gas in most flats and houses, few flats have electric
heating!
Q-
Can the temperature of the heaters be controlled/adjusted?
A-
Yes.
Q-
What months is the heating able to be utilized?
A-
When ever it is cold, usually
October to April.
Q-
Does the heating automatically turn on/off at the times given
on the web site?
A-
Yes.
Q-
Is the kitchen communal?
A-
In most cases, yes. but you
can request a room with private kitchen like OPTION 57
Q-
Do you supply washing and cleaning materials?
A-
Yes. There will always be
dishwashing liquid for cleaning the dishes in the kitchen,
cleaning stuff to clean the bath, and soap to wash your hands.
Q-
What appliances are provided in the single room?
A-
Most singles will
have fridge, Sky TV & telephone, wardrobe, bed, desk,
chair...
Q-
Are there direct dial phones in the room or coin operated
public phones in the building?
A-
All rooms have telephone
in the rooms. In both cases you can dial out using phone cards
supplied by us and it's much cheaper. Calling Australia
using the prepaid cards is only 5pence or less per minute
while calling Australia from public phone cost over a pound
per minute, and that is well over 20 times more expensive.
Q-
Do you provide electric blankets?
A-
No, they are a fire hazard
Q-
What do I have to pack when coming to London?
A-
Nothing, only your clothes
and plenty of money ( cash and credit cards), that's assuming
you have clothes. Oh yes, don't forget to bring yourself,
of course.
Q-
Is there a supermarket in walking distance ?
A-
Yes. Last time I checked
they do home delivery, you can order your groceries by internetn
using a credit cartd.
Q-
Are people able to send mail addressed to me?
A-
Yes.
Q-
If I make a booking for three weeks from the date of my
arrival will it be relatively easy to extend my stay?
A-
Yes, a piece of cake... (chocolate
cake)!
Q-
What appliances/facilities are provided in the kitchen?
A-
Depends on each individual
house/Flat. In all cases you don't need to buy a thing.
We don't expect our guests to travel with frying pans in their
suitcases!
Q-
Is there a laundry with washing machine and/or clothes
dryer? If not, is there a Laundromat within walking distance?
A-
Yes, in most cases within
walking distance there will be a launderette. Very few flats
have their own washing machine. You can also order a service
wash for £6 per bag, picked from your house and brought back
to you, cleaned, dried and folded...not bad you may think?
The same goes for dry cleaning.
Q-
As I arrive in London on a Sunday afternoon, is it possible
to arrange for someone to open my room and the like?
A-
No problem!
Just
discuss it with the us when you call or e-mail.
Q-
Do the single en-suite rooms have any wardrobes/cupboards/storage
facility?
A-
Yes, all rooms do.
Q-
How does the Internet access work?
Will I be able to access my Hot Mail account for my mail?
Will that cost extra? How much
does it cost to use your PC to organize my CV?
A-
There is an INTERNET CAFE
within walking distance open 7 days a week .You can go the
INTERNET CAFE we designate and have 2 hours of internet Free
of charge every single week as long as you are with us. .
We will give you the address of the Internet cafe when you
move in ,just ask.
Q-
Do you serve breakfast?
A-
We don't for the moment.
Unless you wish to stay in one of the bed and breakfast listed
on the home page. It is officially M.Y.O (make your
own)
Q-
When is the time limit to make a reservation?
A-
You can book as early as
you want or as late as you want, if you leave it till the
last hour (like calling us from the Airport), you will still
stand a chance as sometimes we have cancellations, if we are
full we will recommend a place for you. You can make a reservation
using a credit card and pay cash on arrival.
Q-
Do you have many students? How is
the atmosphere?
A-
Only 10% are students, the
rest are working travelers. The atmosphere is great .
Q-
When shall I pay for the accommodation?
A-
On arrival, one week rent
in advance minus any deposit already paid to us if you are
staying over 4 weeks.
If
you are staying 4 weeks or less ,total amount is due on arrival
minus any deposit already paid.
You
won't have to pay any deposit if you hand over your application
together with credit card details.
Q-
Do you know how to get a temporary job (as barmaid for
instance)?
A-
Check out our London Guide
for agency listing.
Q-
I have a credit card, if I ring you and give you the details,
can I pay cash when I get there or will I be charged on credit
card?
A-
You will be charged
a minimum of 10 pounds which will be used towards your rent,
it simply secures your booking. You pay the balance on arrival
in cash if you want.
depending
on type of accommodation ,you might be required to pay more
than 10 pounds. to secure the booking
Q-
Do you use gas or electricity for cooking?
A-
I personally do not cook.
I live on take away, especially fish and chips and junk food.
In the UK, they mostly use gas for cooking, most of the flats
have electric.
Q-
What about soccer/football? Do you have any stadiums nearby?
A-
Yes, the nearest one is the
famous Arsenal stadium, just opposite the Arsenal station
(Piccadilly line).
Q-
I am traveling with my girl friend, can we share the room?
A-
Yes, of course. You may share
the double bed as well, unless of course you wish to sleep
on the floor. It can happen.
Q-
Do I get to meet other travelers and make friends?
A-
Only if you behave yourself!!
ha ha! if you still don't have friends at your age you have
a serious PROBLEM !!
Q-
Is smoking allowed in the rooms/flat/house?
A-
If we se you smoking! we
will presume you are on fire and will act accordingly!!. For
your own safety, NO. Absolutely not. Smoking makes the rooms
smell, plus it is a fire hazard. you can smoke outside the
flat making sure you dispose of the cigarette but on the allocated
box to keep the area outside the flat clean and tidy. If you
are a heavy smoker our accommodation will not be suitable
for you, please book with another company.
Q-
Do you have rooms for vegetarians?
A-
I am not sure what to answer.
If you mean a room full of vegetables, then the answer is
no!!! But we can do that providing you don't ask for out of
season vegetables. We don't usually discriminate against vegetarians!
Your diet is not of our concern.
Q-
I would like to stay 3 nights only, can you help?
A-
Why not?
Q-
What if I rely on you and you don't have a place for me?
A-
If you book and you get a
confirmation number starting with 92, (Your confirmation
should have 8 digits starting with 92 ), Then
your reservation is more than secure for a studio/room.
Q-
Are there any landlords or companies I should avoid?
A-
We cannot answer this question
without getting ourselves in big trouble. You would be amazed
what some landlords try to sell you. Some places are a pig
sty, some places are infested with rats & mice. That will
not be a problem if you like animals! If the landlord is trying
hard to sell you the place then be careful, the cheaper it
gets, the dodgier it is. I guess all we can say is be careful!!
Q-
What about room dimensions?
A-
Well the minimum for a single
should be around 10 meters squared and a double 12 meters
squared .
Q-
What happens when I fill the information on the booking
form?
A-
Depending
on the request, we inform you if we can make a booking straight
away or not, if not then we keep your details on the waiting
list and if there is an opening as you requested we will contact
you. If you are on the waiting list, it will be a good
idea to inform us close to the date that you are still looking
for a place.
Q-
Can I make a booking for next Christmas & New year
?
A-
In most cases yes, just use
our secure server or give us a call.
Q-
I have a lot of luggage can you organize a Taxi for me?
A-
No problem !! Email us and
we can put you touch with some good deals.
Q-
If I arrive at 9:30 am, can I have my room straight away?
A-
Check-out time for current
residents is 10:30am and check-in time for new residents is
12pm (to give us time to clean the room). You may, however
leave your luggage with us at the office and go on an exploring
tour of the area or go into Central London. If you need to
have a shower before you go on your exploration, we will arrange
that for you.
Q-
I am looking for an address and I don't have any map with
me?
A-
Please go to the link page
and follow the street finder.
Q-
Do you know how to get hold of a complete tube map/bus
information fares ..etc.?
A-
This is an easy
question, this web site is perfect for that. Go to the link
page and click on the transport link.
Q-
£140 pounds, How much is that in US $ dollars:
A-
Please go to the link page
and click on the money converter.
Q-
Do your rooms have windows? And can you open the window?
A-
Yes all the rooms have at
least one window and of course you can open the window, For
your information it is illegal to offer a room without natural
light, I am not sure if its windows95 or 98 though....
Q- I
don't have much education, if I get a simple job, cleaning
job for example, can I meet the expenses easily, knowing London
is expensive place to live?
A-
It's not hard to meet expenses,
jobs are everywhere... try our agency list and contact some
of the agencies.
Q-
Do you supply clean bed sheets, my friend told me, some
landlords in London supply dirty bed sheets?
A-
You will get clean bed sheets,
duvet and duvet cover, and if you don't like the color of
the bed sheets, we will replace them.
Q-
Do rooms have bunk beds?
A-
No, they don't. We
don't do bunk beds and we don't do dorms , we have mainly
singles and doubles and few triples. if you are after a bed
in a hostel, we can book you a bed in one of central London
Hostels listed on the site.
Q-
Do you have honeymoon rooms?
A-
Correct me if I am wrong,
you mean a room with a very strong doubles bed and sound proof?
A strong bed we have, but I am not sure if the room is soundproof
enough.. Tell me what you need and I will try to sort it out
for you, Last year we had a total of 37 couples who
came on honeymoon, but did not ask anything special except
flowers wine and privacy.
Q-
You asked me to read your web site, do you realize your
web site has so much information, if I decided to read everything
, I won't have time to get to London? I only have 2 weeks
holiday!
A-
If you are planning a trip
of 2 weeks in London, most of what is written in London Guide
would not apply to you anyway. Just come to London and be
surprised, the only thing is that you won't know where to
start, and if you have only two weeks holiday, you'll spend
most of the two weeks trying to figure out what to do next.
Be smart! read as much as you can before you come.
Q-
I don't understand the meaning of double room, are you
talking about 2 rooms or one room?
A-
A double room is one room
with a double bed, suitable for couples. So one large bed
in a room and the room is called Double room, if you put 2
small beds or single beds, the room becomes twin room, suitable
for two friends, 2 girls, 2 boys, one boy & one girl and
maybe a couple who don't wish to be in the same bed, may be
they hate each other, you never know!!
Q-
Hello, I am considering a move to London for approximately
15 months to attend school. I have found your web site extremely
useful. One thing, I have not been able to locate is information
regarding bringing animals from the US to the UK. I have two
cats and I am trying to determine whether it is feasible to
bring my cats with me. I was hoping that you could provide
some guidance. Thanks so much for your help and for your very
informative web site??
A-
For the first time in decades,
they have changed the law, now you can bring your cats and
dogs, you will need a passport for them, try to contact
the nearest British Embassy for more information on the new
regulations.
Q-
How big is the fridge, it is for me and my girl friend??
A-
I guess you are from Alaska
or Siberia, the fridge is big enough for two but if your intention
is to sleep in it, the double bed may not fit inside.
Q-
What is the best way to recommend you?
Tell your friends (check those very
funny guys at www.studios92.com
or www.uklodging.com
or www.londonlodging.co.uk).
They may not be able to help you out because they are fully
booked all year around, but Hell they are very funny!!.
Q-
I loved your web site, specially the FAQ page, but
I must tell you: I found one spelling mistake..
A-
Really?? just one???
Q-
So, what do you do for a living?
A-
I answer silly e-mails.
Q-
I just don't see the opening hours, may be I am not very clever,
can you help ?
A-
Opening hours? its very simple....
We usually open at 9, 9:30 or 9:45am,
though sometimes 10:15 , 10:30 or 10:45, if we sleep in, but
rarely later than 11:00am.
Closing time:
Around 4 or 4:30pm, but sometimes as
late as 5pm or 5:30pm, if we feel like staying open a bit
longer.
Days off:
Usually Sunday, but sometimes we open,
unless the door is locked then we are closed, in which case
we are doing something else more interesting than working.
Life is too short not to enjoy in full. Basically if
its a nice day, then we are somewhere else. We
are also closed most holidays, like Christmas Day, Good Friday,
family and friend's birthdays, when Arsenal is playing...etc
You
can pretty much count on us being here at some point during
the week, that is of course unless we decide to go away on
holiday on the spur of the moment, which we often do.
If
in doubt:
Call us from the UK seven days a week
and we will answer your call if we are not doing something
else.
Opening
Hours: 7 days/ week - 9am to 6pm
Q-
I have book marked your web site already, what is the
best way to find you from another computer.??
A-
Just type www.studios92.com
or www.uklodging.com
or
www.londonlodging.co.uk
Q-
I see you do booking for so many hotels, I have no idea
how the hotels are rated in London, can you just give an idea?
A-
Please go to the home page
and click on hotels and then hotel rating.
Q-
How many Hotels do you do booking for?
A-
On the web site, you can
about 50, but we have over 1000 Hotels in our system ,if you
have a Hotel in mind just ask
Q-
You wrote a twin room for 80 pounds per person, can myself
and my boyfriend share one single bed only and you give
the other bed to a stranger and we end up paying only 80 for
the both of us???
A-
What are you talking about????
Q-
I want to know about the cheapest place to
sleep, dead cheap!!
A-
..Dead cheap.. Ok!! The first
one is a bed in Siberia in a tent for one pound a month and
then you DIE frozen.
The second one is to sleep in a floating
boat with a family of 11 in Honk Kong, you fall of the boat
while sleeping and you drown, the third one is to sleep in
the desert of Egypt for free and then get kidnapped and killed,
that is what I call dead cheap!!
Q-
Do I need a sleeping bag at Studios92.com
Ltd ?
A-
No, Absolutely not,
We supply clean bed sheets, duvet and duvet cover. If you
insist in using your sleeping bag for what
ever reason you may have, You will need to show us a receipt
that your sleeping bag has been dry-cleaned the last couple
of weeks. We know that some travelers never ever dry-clean
their sleeping bag, some of them have potato
growing inside and they are even making
profit by selling it as organic potato, the question is, are
you one of them??
Because if you are, you would be left
in the station holding to your sleeping bag, be advised and
warned that managers will not pick you up from the station
if you look like you didn't shower for hundred years. Everybody
expect clean and new places. We don't expect you to be new
buy we do expect you to be clean and look clean and not smoke
in our rooms.( Be very much aware of that!)
Q-
I have my own lap top and I am coming for a month, I wish
to connect using my lap top, can you help me????
A-
I like that! I like when
you say " I wish to connect " its cute !
check the home page and Follow the Free
link
Q-
What about crime and safety in London?
A-
It depends how dangerous
you are!!
Go the home page and click on the London Guide then on safety
in London
Q-
Tell me more about the Area?
A-
Check the Link for the Finsbury
park, Arsenal and Finsbury park area pictures and the
manor house directory on the home page
Q-What
type of people live at Studios92.com
Ltd
A-
Aliens and Humans with
six arms and I am not kidding e-mail me and I will send you
some pictures. Professionals, lawyers, accountants, teachers,
doctors and nurses,IT people, University Students ..
Q-
I am looking for somebody to share a twin with me, that
way I save some money since I am coming for two months for
training in a Bank and I am not getting paid for it.
A-
Leave a message on the Notice
board ,Check the Link London guide on the Home page then click
on the notice board
-
